Workflow automation
Move requests, records, and follow-ups through a clear operational path—with controls for the cases that need a person.
Edmarkzel Pabula — Automation Specialist
I design AI-assisted workflows and connected tools for operations-heavy businesses—so leads, work orders, and follow-ups move without manual handoffs.
What I build
Move requests, records, and follow-ups through a clear operational path—with controls for the cases that need a person.
Use language models where they help: classifying, extracting, and preparing information for a deliberate next action.
Link forms, documents, CRMs, notifications, and custom interfaces so teams stop carrying data between systems by hand.
Platform stack
Workflow orchestration
Visual automation
App-to-app automation
CRM and lead operations
Selected systems
These are portfolio demonstrations, not client deployments. Every case study describes functional behavior only.
W/01A GoHighLevel funnel and automation set for a plumbing-style home-service journey: capture a quote request, triage emergency enquiries, track appointments, and follow up after the job.
W/02A voice receptionist demonstration that identifies new and returning callers, checks live availability, manages appointments, and records the outcome without manual front-desk data entry.
W/03A lead-intake system that cleans submissions, prevents duplicates, uses AI to score intent, and routes the next action without losing the audit trail.
W/04A document-to-quote workflow that turns incoming work-order information into validated Jobber draft-quote data while preserving clear exception paths.
W/05A scheduled content workflow that generates captions with an AI agent, checks the content log for duplicates, records new copy, and passes it into an automated image and publishing path.
W/06A Google Drive workflow that detects a new file, reads its contents, classifies the document, finds the matching destination, and moves the file into the appropriate folder.
W/07A webhook-based Messenger agent that handles verification and incoming messages, uses conversation memory, reads and updates product or customer records, and prepares a reply through an HTTP integration.
A practical sequence
Find the handoffs, repeated decisions, and failure points in the current process.
Connect the right tools and make the business rules visible in the system.
Run normal, duplicate, missing-data, and failure cases before the workflow is trusted.
Document how the system runs, what to watch, and where a person steps in.
Verified learning





Philippines / RemoteAbout the operator
I'm Edmarkzel, an Automation Specialist based in the Philippines. I work across workflow design, AI-assisted decisions, APIs, and supporting software to remove repetitive handoffs from day-to-day operations.
My approach is practical: map the real process, make the exceptions visible, and leave the system easier to operate than the workaround it replaced.
We'll use a short discovery call to find the repeated work, the system boundaries, and the safest place to start.
Book a discovery call